Cloud Features

Full List of Features

• Proven Engine Yard Ruby on Rails software stack (linux, mongrel, nginx, mysql, passenger etc.)
• Web-based self-service provisioning of application gems and *nix packages
• Resource monitoring and alerting
• Integrated URL availability monitoring
• Integrated service monitoring for critical application services
• Out of the box support for web server load balancing
• Out of the box support for master-slave database replication
• General purpose utility instance tiers
• One button environment cloning
• Automated deploy-from-source
• Custom deployment recipes
• Up to 20 instances ¹
• Unlimited environments
• Fully-metered billing based on resource usage
• Full SSH based access to instances
• Access to Engine Yard Support via web-ticketing, email, phone and IRC.
• Access to Engine Yard Cloud Community Support forums.
• Choice of AWS US availability zones

¹ More instances are available after Amazon review.

Support Package Options

Premium Support

• Assistance with installation, configuration and trouble-shooting of supported components
• Proactive monitoring of environments and alerts
• 24×7 ticket response

Standard Support

• Assistance in the installation, configuration and trouble-shooting of supported components ²
• Customer-initiated support tickets
• 5×12 ticket response

Find out more about Engine Yard Cloud Support Plans →

² Please see the individual Statement of Services for detailed description of the scope of support services.

Amazon Web Services Options and Limitations

• Up to 5 Public IP Addresses
• 5 compute instance options (small, large, extra large, High CPU medium, High CPU XL)
• Up to 20 instances (more available after AWS review)
• Up to 20 volumes (more available after AWS review)

Upcoming Upgrade Options

• Integrated additional web storage provisioning (http: put/get based storage)
• Additional volume storage (post instance boot)
• New Relic application performance monitoring

Customers may provision and decommission compute instances of any type, at any time during the month. Local data storage provided with Amazon Web Services compute instances is not persistent and not backed up by Engine Yard. Database storage is automatically provisioned with persistent volume storage (provided by Amazon EBS storage, backed up to Amazon S3 web storage).