Engine Yard Private Cloud support offers a fully-managed service for your Ruby on Rails application.

Key Features

  • 24x7 Worldwide Support Access
  • Phone, email, IRC and forum support
  • Issues Knowledge Base and FAQs
  • Full environment setup and full management of upgrades and updates
  • Database and log management
  • Proactive application monitoring and failure response
  • Security vulnerability notification and optional response
  • Technology stack updates and upgrades

Scope of Private Cloud Support

Private Cloud Support covers the installation, configuration, trouble-shooting and repair of supported components. For more details please consult the Engine Yard Support Policies.

For customer needs that exceed the scope of Private Cloud Support, Engine Yard offers professional services engagements. Database schema optimization, slow query analysis, architecture analysis and design, and non-supported component trouble-shooting are just a few of the services available to customers under a professional services engagement.

Engine Yard Cloud Daily Demo
Monday - Friday

Watch a 15-minute live demonstration of Engine Yard Cloud and discover how easy it is to deploy your Rails application on Cloud! View the schedule to register!

“Engine Yard takes the guesswork out of managing our Rails applications.”

Jason Schutzbank, Executive Vice President and CTO College Tonight

“Engine Yard’s architecture, scalability, support and pricing are ideal for our customers who want to scale their business in a cost-effective, secure way… Their knowledge of and commitment to the Rails platform has made working with them a joy.”

Scott Askew, CTO Tacit Knowledge
Engine Yard Named as One of Datamonitors 2009 Top 10 Cloud Providers