JRuby Support Service

Professional support from the JRuby experts

Engine Yard JRuby Support Service provides instant and direct access to a wealth of expertise from the JRuby core team as well as Engine Yard engineering and support teams to help ensure your success with JRuby.

You don't need to be an Engine Yard AppCloud customer to take advantage of the Engine Yard JRuby Support Service. This service is designed to allow all users of JRuby to advance their use of JRuby and the Ruby language. We are happy to help wherever your app is.

JRuby Support gives you direct access to the JRuby experts at Engine Yard. We provide advice on how to best take advantage of JRuby in your environment as well as troubleshooting assistance, including prioritization of bug fixes. Engine Yard Support for JRuby is available for 12-month terms and begins at $2,000/month.

Support Coverage

JRuby Support coverage is applicable to applications built or integrated with JRuby and the associated libraries listed below. When your application is a hybrid of Ruby code plus non-Ruby code running on a JVM, we will assist with any Ruby code and, where applicable, Java code or other JVM code that uses published JRuby APIs (the org.jruby.embed package).

When your Ruby code makes use of third-party APIs via JRuby's Java integration facility, we can also help troubleshoot issues that appear to be related to the way JRuby calls Java code.

Supported Environments
JVMs1 Sun JDK 5/6, OpenJDK 6, and the most recent versions of IBM and Oracle JRockit JVMs.
Java Application Servers Glassfish V2/V3, Tomcat 5/6, Jetty 6/7
Operating Systems Windows/x86, Mac OS X/x86, Linux/x86

1 JRuby does not work with GNU GCJ and thus GCJ is unsupported.

Supported JRuby Libraries

In addition to your use of JRuby, Engine Yard JRuby support also covers your use of the following libraries (maintained by the JRuby core team)

  • jruby-openssl
  • activerecord-jdbc-adapter
  • warbler
  • jruby-rack
  • Bundled JRuby components: Joni (regexp parser), Yecht (YAML parser), jruby-ffi (native code interface)

To sign-up for JRuby support or to learn more about our JRuby services, simply fill-out the form below or contact sales at (866) 518-YARD.






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