Services

Our support guys are the best!

Evan

Devoted family man, avid learner of new technologies and languages

Leading Experts - Whenever You Need Us

  • Expertise gained supporting thousands of development teams
  • Guaranteed response - as little as 30 minutes for urgent issues
  • Real-time, 24x7 access to support
  • Deep experience in Ruby on Rails, PHP and Database Administration
  • Per-Incident and unlimited plans
  • Global coverage in your timezone
  • Proactive response and “on behalf” system administration
View Our Support Plans
"I was on vacation when there was an issue with our app. All I had to do was file a ticket with Engine Yard Support and get back to enjoying myself. The issue was handled expertly within the hour”
Chris McNeilly, CTO
Motista
"Engine Yard service is amazing. Whenever you need help, it's not just one person that comes in - it's the whole team. This kind of support is unique and has made us a very loyal customer."
Charles Ju, CEO
Playmesh
We rely on Engine Yard for their expertise and experience in scaling thousands of Rails apps. That gives us peace of mind, so we can focus on helping our clients grow their businesses."
Sherrod Faulks, CTO
SOFT Illuminatons