We’re Your DevOps for ruby on rails support

WITH OVER 5 BILLION AWS HOURS, WE’VE SEEN IT ALL.

Support options so you can do what you do best, while we do what we do best, ensure your environment runs smoothly.

Solo
Starting at $25/month

Just starting out? Need to host your MVP or proof of concept for demos?

Don't let DevOps decisions split your attention or hold you back. Focus on your app knowing we have the rest covered.

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Standard
Starting at $150/month

Need to get your app to market fast?

We help you make choices today that won't limit your ability to grow your business tomorrow. No one wants hosting decisions to stall momentum as your app takes off. We make sure that doesn't happen.

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Premuim
Starting at $300/month

Have a 24/7 mission-critical enterprise app that you can’t run the risk of having offline?

You develop and we handle the deployment. Behind the scenes we’re managing security patches, updates to your platform, and more so that you don’t have to.

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Platinum
Contact for Pricing >>

Ready for an internal DevOps team to manage AWS but want your team to have support?

Whether it’s application and database support or launch and load performance testing for your deployment architecture or ongoing support with ticketing and IRC, we’re here.

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UNSURE WHICH PLAN IS 
RIGHT FOR YOU?

Choose the Ruby on Rails support plan that suits
your needs the most

Description

Number of servers

Solo

1

Standard

Any

Premium

Any

Platinum

Minimum 4

Description

Support availability

Solo

12x5

Standard

12x5

Premium

24x7

Platinum

24x7

Description

Developer Center (documentation and forums) access

Solo

Standard

Premium

Platinum

Description

Platform support requests

Solo

Standard

Premium

Platinum

Description

Unlimited support requests

Solo

Standard

Premium

Platinum

Description

Live support via phone

Solo

Standard

Premium

Platinum

Description

Assistance with deployment, upgrades, app, and system configuration

Solo

Standard

Premium

Platinum

Description

Proactive application monitoring (Virtual Network Operations Center - VNOC)

Solo

Standard

Premium

Platinum

Description

99.9% platform SLA

Solo

Standard

Premium

Platinum

Description

Onboarding services

Solo

Standard

Premium

Platinum

Description

Advanced Database Support

Solo

Standard

Premium

Platinum

Description

Major database upgrades

Solo

Standard

Premium

Platinum

Description

Custom crisis communication plan

Solo

Standard

Premium

Platinum

Description

Maintenance and upgrades

Solo

Self Service

Standard

Self Service

Premium

Reactive

Platinum

Proactive / Scheduled

Description

Supported infrastructures

Solo

AWS

Standard

AWS

Premium

AWS

Platinum

AWS

Description

Supported languages

Solo

Official Stack

Standard

Official Stack

Premium

Official Stack

Platinum

Official Stack

Description

Supported data stores

Solo

Official Stack

Standard

Official Stack

Premium

Official Stack

Platinum

Official Stack

Description

Pricing

Solo

Included with Platform
CHOOSE SOLO PLAN

Standard

Included with Platform and Standard Support price
CHOOSE STANDARD PLAN

Premium

Included with Platform with Premium Support price
CHOOSE PREMIUM PLAN

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We see every day as an opportunity to delight you. After each support ticket, we conduct a survey and publish how we’re doing—here in real‐time. Each green panda is another satisfied customer.

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Support provided was very good Context Travel

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