Frequently Asked Questions (FAQ)

All your queries, answered

Engine Yard is tailored to fit the needs of its many customers, from small startups to large enterprise customers. Companies like Badgeville, a leader in gamification, use Engine Yard to save on operations costs. Bleacher Report, an open source sports network, runs on Engine Yard to make sure the network has constant uptime and the company can focus on building the sports community.

The trial account is a great way to get a sense of what Engine Yard can do for you. It will help you understand how our platform automation works and how easy it is to run your application on Engine Yard. The Engine Yard trial comes with one medium compute instance for up to 500 hours free of charge to use how you wish.

When you upgrade from a trial account, you will need to input a credit card associated with the account for billing purposes. Once this is done, you will arrive back at the interface of your account. The instances running on your account will continue to run, and all your data will still be intact. Upgrading your account only unlocks the full features of an Engine Yard account, such as differing service regions and access to our third-party add-ons. If you had stopped your instances from running prior to upgrading your account, all your data will be stored in a snapshot. Once you’ve upgraded, you will be able to boot up your instance from a snapshot and all your application and data will be available once the instance is back online.

If your trial ends and you haven’t upgraded to a full account yet, Engine Yard will hold your application and data for 90 calendar days from the date your trial ended. You may convert the expired trial account to a full account and reinstate the application and/or data at any time within those 90 days. You may also download your data at any time within the 90 days. After 90 days, unconverted applications and data may be deleted.

Engine Yard currently supports the following three languages - Ruby on Rails, PHP, and Node.js. - and is always looking to add more languages.