Always know what you’re paying for, no sticker shock. Grow and scale your app when the time is right.
Prorated to the second.
Optimized Container Unit (OCU) = a container that uses 1 GB of RAM and proportionate CPU.
Prorated to the hour.
With each of the above plans:
|Price||$0||From $800 or 20%|
of container usage
|From $1,200 or 30%|
of container usage
|Availability||12x5 support||24x7 support||24x7 support|
|CASE SEVERITY||RESPONSE TIMES|
|General guidance||1 business day||1 day||1 day|
|Production system impaired||4 business hours||4 hours||2 hours|
|Production system down||2 business hours||30 minutes||15 minutes|
|Alert response |
24x7 system monitoring of the logging
and platform infrastructure for uptime
with an option for custom alerts in
case of issues/anomalies.
|Onboarding services |
A Solutions Architect will work with
your Team on preparing your
application so that it deploys easily
in the EYK platform.
|Advanced DB support |
A global team of highly skilled DBAs
will help you with concerns related
to your DBs.
|Major DB upgrades |
Professional DBAs will work with your
team on upgrading your relational
DB stack to versions supported
by the EY platforms.
|Database analysis |
Every six months, a trained DBA
professional will provide a report
of your DB highlighting query issues
and recommending improvements.
|Extended solutions support |
A Solutions Architect will consult with
you on integrating your application
with 3rd party service providers
and further improvements.
|Full stack support|
Help execute application migration
when there is major platform upgrades.
Our Cloud platform, running on EC2 instances.
For entry level instances, Solo support may be available at $25 per month per instance.
Sample pricing based on 720 hours of usage in the US East Region:
c5.large $61; c5.xlarge = $122
m5.large = $69; m5.xIarge = $138
|Number of servers||1||Any||Any||Minimum 4|
(documentation and forums)
|Platform support requests|
|Unlimited support requests|
|Live support via phone|
|Assistance with deployment,|
upgrades, app, and system
monitoring (Virtual Network
Operations Center - VNOC)
|99.9% platform SLA|
|Advanced Database Support|
|Major database upgrades|
|Custom crisis communication plan|
|Maintenance and upgrades||Self Service||Self Service||Reactive||Proactive / Scheduled|
|Supported languages||Official Stack||Official Stack||Official Stack||Official Stack|
|Supported data stores||Official Stack||Official Stack||Official Stack||Official Stack|
|Pricing||Included with Platform||Included with|
Platform and Standard
Premium Support price
“I’m so grateful we had Engine Yard during those times,” “It was the first major multi-retailer sale event where we’ve had no worries about running at sufficient scale. There was no backlog of processing and all orders were processed promptly. We got a lot of really nice comments from customers on how fast the platform was. It was extraordinary for us — brilliant.”
Chief Technical Officer Co-Founder
“We rely on Engine Yard to deliver a flexible, reliable platform with a rock-solid stack, so we don’t have to invest in building internal resources and hiring an ops team. Even with our customized configurations, Engine Yard makes it easy to deploy – we just click a button. We go from development to staging to production with all of our focus on building a great product.”
We have helped thousands of software development teams over the last decade