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We're Your Depth on the Bench

Our deeply knowledgeable team of Database Support engineers can supplement your data and engineering teams.

Why Choose Engine Yard?

Thousands of teams with limited DevOps support easily run complex containerized applications with Engine Yard:

Why Engine Yard DBA's

With Engine Yard, you’re never alone and neither are your customers. Be as hands on or hands off with AWS as you want to know we have your back. Need someone to handle DevOps as you grow? We can do that. Ready for an internal DevOps team to manage AWS but want your team to have support? We’re here. Want to offer your customers round the clock support? Our Network Operations Center is your Virtual NOC. Our Support Engineers are your Tier 1 and Tier 2 Support Team.

Our engineers back your team with:

  • Specialization with AWS RDS and EC2 Technologies
  • Proactive Database Monitoring and Alerting
  • Database Upgrades, Database Migrations and Conversions
  • 24x7x365 Coverage
  • Performance Tuning and Query Analysis
  • General Database Support and Troubleshooting

Within Engine Yard, the data team consistently maintains an even higher satisfaction rating than the rest of support as a whole.

How we do this:

  • We treat your data as sacred, and first do no harm.
  • We educate each other, so everyone on our team is equally capable.
  • We educate our Support engineers, so we can always provide you with the greatest amount of knowledge as quickly as possible.
  • We educate your team so that you can make the best choices in configuration and code design based on the data technology you leverage.
  • We always look for opportunities to enhance our services, techniques, and technologies
See how Engine Yard can help your team focus on your big idea

Try Engine Yard’s private cluster deployment for 14 days, with zero platform fees ousage charges.

Data Technologies

In addition to a good diversity of knowledge within our Data Team, we are continuously evaluating other technologies for inclusion in our core stack. We have both a core set of technologies we focus on supporting, as well as some related knowledge areas where we can typically help you out.

Core Knowledge

  • MySQL / Percona Server
  • PostgreSQL
  • RDS MySQL
  • RDS PostgreSQL
  • RDS Aurora

Related Knowledge

  • 10+ years of Linux & DevOps
  • 20+ combined years experience with DBaaS in the Cloud
  • All Support Managers are certified AWS Solutions Architects
  • Capabilities across many emerging microservice technologies: Deis, ETCD, CoreOS, Docker, Kubernetes, Helm

Our customers are building new features and great products. They don’t have to worry about their infrastructure anymore.

Craig Bennett

CTO

“I’m so grateful we had Engine Yard during those times,” “It was the first major multi-retailer sale event where we’ve had no worries about running at sufficient scale. There was no backlog of processing and all orders were processed promptly. We got a lot of really nice comments from customers on how fast the platform was. It was extraordinary for us — brilliant.”

CJ Johnson

Chief Technical Officer Co-Founder

“We rely on Engine Yard to deliver a flexible, reliable platform with a rock-solid stack, so we don’t have to invest in building internal resources and hiring an ops team. Even with our customized configurations, Engine Yard makes it easy to deploy – we just click a button. We go from development to staging to production with all of our focus on building a great product.”

Kiran Darisi

Director Technical Operations

“We didn’t have a dedicated DevOps team at the start, so we chose Engine Yard to run our highly scalable help desk application. This allowed us to focus on building new features, and we released our pre-beta software in three months – without Engine Yard, it would have taken at least double that time. Engine Yard support and professional services are exceptional. They are quick to respond and provide their expertise on everything from stack updates to database support and chef recipes.”

Sankara Rameswaran

Principal Architect

“EngineYard is a great partner for running our infrastructure. We are a really small team of engineers, yet we have the same kind of infrastructure as a company with excellent resources. With Engine Yard, we get deployment, monitoring, recovery, and scaling. Essentially, they are our extended DevOps team.”

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