Database Support Services

Why Engine Yard DBA's

Our team has over 20 years combined experience managing DBaaS in AWS and Private Clouds and over 45 years combined experience managing, troubleshooting and optimizing Production databases. Every member of our team has “had their head in the clouds” since before Cloud Data Services became a buzzword and our own curated cloud database stacks have been progressively refined since they launched in May 2009.

Our engineers back your team with:

Specialization with AWS RDS and EC2 Technologies
Proactive Database Monitoring and Alerting
24x7x365 Coverage
Database Upgrades, Database Migrations and Conversions
Performance Tuning and Query Analysis
General Database Support and Troubleshooting

Within Engine Yard, the data team consistently maintains an even higher satisfaction rating than the rest of support as a whole.

How we do this:

We treat your data as sacred, and first do no harm.
We educate each other, so everyone on our team is equally capable.
We educate our Support engineers, so we can always provide you with the greatest amount of knowledge as quickly as possible.
We educate your team so that you can make the best choices in configuration and code design based on the data technology you leverage.
We always look for opportunities to enhance our services, techniques, and technologies.

Data Technologies

In addition to a good diversity of knowledge within our Data Team, we are continuously evaluating other technologies for inclusion in our core stack. We have both a core set of technologies we focus on supporting, as well as some related knowledge areas where we can typically help you out.

Core Knowledge

MySQL / Percona Server
PostgreSQL
RDS MySQL
RDS PostgreSQL
RDS Aurora

Related Knowledge

10+ years of Linux & DevOps
20+ combined years experience with DBaaS in the Cloud
All Support Managers are certified AWS Solutions Architects
Capabilities across many emerging microservice technologies: Deis, ETCD, CoreOS, Docker, Kubernetes, Helm

Why Customers Love Us

Learn from the best

Using Engine Yard has enabled the Comestri team to focus on maximum velocity for dev, while relying on a technology partner who can help us with great infrastructure and expert support even for our custom requirements.

Craig Bennett,

CTO, Comestri

We rely on Engine Yard to deliver a flexible, reliable platform with a rock-solid stack, so we don’t have to invest in building internal resources and hiring an ops team. Even with our customized configurations, Engine Yard makes it easy to deploy – we just click a button. We go from development to staging to production with all of our focus on building a great product.

CJ Johnson,

CTO & CoFounder, 3Play Media

With Engine Yard, we get a vast offering from application cloud platform through the amazing customization and deploy system with Chef to the support and professional services. We can attack any of our loftiest goals now.

Michael Smith,

CTO, Canvas

ChannelEyes chose Engine Yard because we were looking for a reliable and scalable platform for a Rails-based social media platform. The support team has been highly responsive, and we've saved countless hours by relying on their technical expertise with deploying high-traffic Rails apps. With that time savings, our developers were able to focus on pushing the technical envelope with multi-layer security, a unique friending engine, as well as messaging.

Jay McBain,

Co-Founder and Chief Social Officer, Channeleyes

Engine Yard has helped us save hundreds of hours on infrastructure work and on deployments. For Ruby on Rails applications, it has been the best PaaS provider for years.

David Zumbrunnen,

Software Engineer, Oxon

We recommend Engine Yard Cloud to all of our clients, including Toyota Kenya, because we get huge time and cost savings. We would need another 5 people to manage infrastructure internally. Instead, we rely on Engine Yard, and we focus our developers on writing code which keeps them and our customers happy.