Our team has over 20 years combined experience managing DBaaS in AWS and Private Clouds and over 45 years combined experience managing, troubleshooting and optimizing Production databases. Every member of our team has "had their head in the clouds" since before Cloud Data Services became a buzzword and our own curated cloud database stacks have been progressively refined since they launched in May 2009.
Within Engine Yard, the data team consistently maintains an even higher satisfaction rating than the rest of support as a whole. How we do this:
In addition to a good diversity of knowledge within our Data Team we are continuously evaluating other technologies for inclusion in our core stack. We have both a core set of technologies we focus on supporting, as well as some related knowledge areas where we can typically help you out.